GMB Analytics – Analysis & Review
Our Service Analytics analysis and Reviews platform provides in-depth insights into customer feedback, performance metrics, and operational efficiency. By leveraging advanced data analysis, we help businesses track key service indicators, identify trends, and enhance customer satisfaction.
With real-time analytics, sentiment analysis, and AI-driven reporting, our solution enables businesses to understand customer expectations and improve service quality. Our system aggregates reviews from multiple platforms, categorizes feedback, and highlights critical areas for improvement.
Key features include
✔ Customer Sentiment Analysis – Identify positive, neutral, and negative feedback.
✔ Performance Tracking – Monitor service quality through key metrics.
✔ Competitor Benchmarking – Compare your service ratings with industry leaders.
✔ Actionable Insights – Get recommendations for service enhancements.